When looking for a call center it is important to consider the type of service you need. There are three types of basic call centers and having some knowledge about what service(s) each call center provides will help you choose the right one. They all answer calls, can take messages, orders, offer technical support, set…
No matter what type of company you run, customer service is an important aspect of your business strategy. Excellent customer service can help you to attract new business and attain a loyal following.
Text Messaging for Physicians deemed “Unacceptable” by JCAHO Since the early 2000s, text messaging has been a mainstream communication. Primarily used for its ease of convenience and efficiency, text messaging has branched out from being a personal form of communication to an enterprise wide form of communication. Lately for businesses, the use of text messaging…
Recently, I was in the market to replace the cushions for my patio furniture. I thought this would be a straight forward project, it turned out to be a great lesson in the importance of customer service.
If you are looking for a Live Chat Support Service, you have found the right place. We use Bold Chat software to greet our client’s website visitors in the same way a small business would use an answering service to handle after hour calls.
The most common business disasters are
You don’t always need to reinvent the wheel when it comes to improving your company. I’m not talking about stealing trade secrets. I don’t recommend copying another businesses website content. However, there are times when it’s okay to borrow other companies ideas.
Answer the phone first and a you can close more sales.
You may be surprised by the different ways an answering service can help you small business.
live answering service and receptionist continues to be the preferred option for customers
Like most small businesses you probably miss a few phone calls a month, maybe the occasional call goes to voicemail.
What is an Answering Service and Does my Business need one?