Call Center Services In Phoenix, Tucson and Nationwide
We’re in the business of seamless human response. Whatever the nature of your business, Contact One can ensure that your customers always receive cheerful, innovative service from an actual person at our contact center in Tucson, Phoenix, and Nationwide.
How are we different?
- We become part of your team.
- Our virtual receptionists in Phoenix set appointments and are trained to understand your business so they become an extension of your team. We provide the same quality of service to your customers that an in-house employee would, with the added benefit of 24/7 availability. The agents and virtual receptionists at our Phoenix contact center provide seamless, accurate information.
- Our agents provide seamless, accurate information.
- When you hire an answering service, you’re hiring someone to represent your company. That’s why each of our agents undergoes a comprehensive selection and training process that guarantees they can manage calls accurately and seamlessly on your behalf.
- We design solutions just for your business.
- Every business is different. The services from our Phoenix-based contact center are customized to your specifications, so you get exactly what you need to make your customers happy.
- We’ve been taking calls for a generation.
- We have over 30 years of experience representing businesses of all sizes. A lot has changed since 1980, but friendly, human response is still the most important part of customer service.
Services We Offer
Virtual Receptionist Services
- Screen and Forward Calls
- Take Messages
- Answer Basic Questions
- 24/7 Availability
Frees you up to run your business
- 24/7 Reservation Setting
- Calendar/Reservation Software integration
Never miss an opportunity
Medical Answering Service
- HIPAA-compliant call processing and instant messaging protocols
- After-hours, weekends, and overflow call screening and forwarding, and appointment booking
- Complex on-call schedule management and call processing protocol
- Services for sole practitioners, small medical practices, and multi-physician health networks
Healthcare-specific, HIPAA-compliant patient service solutions
Answering Service/Call Center Support
- US-based agents
- 24/7 customer service support
- English and Spanish language capabilities
Superior customer service
Live Chat Support
- US-based agents
- Superior chat support
- Customer support now
Support on demand
Answering services and virtual receptionists in Tucson, Phoenix, and Nationwide are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.