Your business may take up the majority of your time, but even with your constant attention, the volume of calls you receive could be more than you can handle on your own. That’s why a wide variety of business owners and service providers trust answering services to handle calls, sometimes 24 hours a day. Doctors…
Many companies use appointment or reservation setting services to speed up the process for customers. But when business shuts down for the day, these services also shut down. Contact One Call Center offers appointment setting services to help businesses and customers during the appointment setting process: Integrate With Your Current System If your business already has an…
Contact One is proud to announce we can now send HIPAA compliant test messages to Doc Halo app users. If your medical office is using Doc Halo give us a call to see how we can help with your after hour answering service needs. If you are interested in purchasing the Doc Halo app you…
Clear, effective communication is critical to anyone in the medical industry, so this should be an area to focus on when you want to improve your practice, draw in more patients, or simply get informed faster. It is not only important that you facilitate easy messaging between yourself and other medical professionals, but it is…
More medical and recovery professionals are looking to their smartphones to fill the role of multiple communication devices. OnPage facilitates this level of communication so that it is not necessary to carry a pager and cell phone.
Utilizing a medical answering service is a great choice for any medical office. At Contact One Call Center, we provide much more than just answering services; we also work hard to help our clients build a loyal customer base. We do this by offering our clients the three P’s of medical answering services: privacy, professionalism,…
Enhance your customer service experience by using the many great features available from Contact One Call Center. You can learn more about these services by visiting the following websites or calling us at 1-800-278-3347! Find a few simple tips for planning a corporate event in a hotel venue at USAToday.com. Get more information…
Hosting a corporate event can be a great way to spread awareness, gain support, and attract new clients. Starting early will allow you to find all of the details you need, such as a venue or answering service, making it easier to plan a successful event. Keep these tips in mind when planning your event:…
The phone plays an important role in a variety of different businesses. A majority of communication with clients takes place on the phone, making it an essential part of the office. Learning how to properly speak with clients on the phone will allow you and your business to enjoy higher sales as well as more…
Are your customers as happy as they could be? If you’re wondering how to streamline and improve your company’s customer service, consult these excellent online resources. For more information on how using a call center can benefit your company, call Contact One Call Center at 1-800-278-3347. This article from Inc. magazine explores some of…
In order to ensure positive and productive communication with customers, the customer’s perspective must always be kept in mind. Consider tone of voice: a customer who is spoken to in a tone that is courteous, pleasant, and professional is much more likely to respond in kind. As this video explains, body language also matters: A…
Customer satisfaction is essential to a healthy and growing business. Read through these customer service resources to make sure you’re providing top-notch support. Call Contact One Call Center at (800) 278-3347 for professional and courteous call center service—we are a multi-lingual service! Would you like to know more about the connection between customer service and…