| |

Small Business Success Story: Healthsense

Although it might seem like big chains rule the business industry, small businesses can still achieve great success. Keep reading to learn more about Healthsense and how they conquered their industry: They Found a Business Need One of the key factors of Healthsense’s success was their foresight. The company’s founders, Brian Bischoff and Bryan Fuhr,…

| | |

The Importance of Live Chat Support for Your Business

Live chat services help you open up a new kind of customer service opportunities that can reach a whole new demographic of customers. Keep reading to find out how live chat can optimize your business’s potential. Convenience When Your Customers Need It Sometimes customers have questions or concerns after regular business hours. Live chat support…

| |

Important Steps for Handling Customer Complaints

Customer service is an essential aspect of any business. If you have a uniform method for handling customer complaints, you can create an organized system that helps you maintain positive relationships with your clients. Consider adding the following steps into your own customer service model to improve the way you handle customer complaints. Take the…

| | |

Building Strong Client Relationships in the Business-to-Business Industry

Business relationships are an important resource for your company that can help you in every facet of the corporate world. Use this guide to figure out the best way to form new relationships that can help you expand your business and improve your profits. Take Your Time Quality relationships do not just develop overnight. If…