Disaster Recovery Plans


200393880-001Today, businesses depend on information technology to process sensitive information. While employees communicate through electronic mail and VoIP telephone systems, companies transmit large order and payment information through electronic data interchange. As the business world becomes increasingly dependent on this technology, it’s vital for business managers to create a plan if this technology fails.

Develop a data recovery plan.
Ideally, management should develop their information technology disaster recovery plan along with their business continuity plan. This allows management to prioritize and determine recovery time objectives. A technology recovery strategy should focus on restoring hardware, applications and data to suit the needs of the business. Most electronic data is imported and the loss of such data could impact the survival of a business. Faced with the threat of hardware failure, human error, and malware, it’s crucial for every business manager to create a data backup plan.

Focus on IT recovery systems.
Information technology systems include networks, servers, desktops, wireless devices, and laptops. Managers should match their IT recovery strategy with the priorities outlined in their business impact analysis. In addition, managers should determine which IT resources are necessary for time-sensitive business functions. Recovery time needed for each IT resource needs to match the recovery time objective of the business function or process that depends on the particular IT resource.

Look to vendor supported recovery.
Some companies specialize in providing businesses with IT disaster recovery services. As fully configured data centers, these sites understand commonly used hardware and software products. These vendors can manage data streams, security, and applications. If they detect an outage in a client’s site, the vendor can automatically hold data until the system is back. In addition, outside vendors can help enhance cyber security by filtering company data and detecting outside malware threats.

Contact One Call Center specializes in bilingual support services for businesses across the country. We offer answering services, call center services, and after hours support to help you run your business. Call 1-800-278-3347 to learn more about our bilingual services and technology support options.

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