As a small business owner, you are likely always struggling to find more time. From keeping the daily aspects of your business running to finding the right support staff and clients, you could always use more time to simply get everything done. While you can’t add more hours to the day, you can always strategize to make your time more efficient.
Use Google Docs
Integrated with Gmail, Google Docs can help you create, store, and share documents online. The application features a word processing application, spreadsheet, database, and presentation function. This gives you the functionality of Microsoft Word combined with online storage. When your business team is working with large client files, Google Docs can help you keep documents moving between your team members.
No matter the size of your work team, task management software is crucial for managing team members and workflow. Finding a system like Producteev can help you manage different team members on a project, break down the work, and assign tasks to each member. The software also provides tracking features to help you determine who is on target and who needs follow-up.
Customer contact is a very complex part of any business. Whether you would like to interact with customers by phone, person, or live web chat, you need to offer the highest quality service to stay competitive. Outsourcing your customer service through answering services is a great way to maintain your customer base, while you focus on running your business. However, in order for this to be successful, you need to secure an answering service that provides grace, efficiency, and accuracy when interacting with your clients. It can also be helpful to work with an answering service that features bilingual contact.
Based in Tucson, Contact One Call Center offers answering services and after hours support to businesses throughout the United States. We specialize in bi-lingual services, from our call center to our live chat features. For more information about our answering services, please call 1-800-278-3347.