Don’t Believe These Myths About Customer Service

Great customer service is an essential ingredient for running a successful business. If you are having trouble keeping up with answering all of your customers’ calls or providing them with technical support, you may want to consider outsourcing your calls to an answering service. To highlight the importance of providing your customers with live customer…

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Why Customer Service Matters

Customers expect to be taken care of and treated with respect and dignity when they call a customer service representative. A quality customer service professional will handle customers’ problems in a timely and respectable fashion. Your customer service department may also notice which types of issues tend to pop up most frequently. Here is a…

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Utilizing an Answering Service to Help with Your 24/7 Customer Response

You never want to miss an important call, but you can’t be at work all the time; this is where an answering service or call center can help. This type of service keeps your customers happy while saving you money, time, and energy. Read on to see how 24/7 customer service from a call center…

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Serving Your Customers: The Basics

A good product is not enough to attract customers and keep them interested. Customer service is also essential for maintaining a strong and successful business. Give your small business the boost it needs by following these customer service basics: Be Patient Patience isn’t just a virtue; it is essential when it comes to quality customer…

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Small Business Success Story: Hillcrest Media Group

Some businesses go with the flow. Others create their own flow. If your small business is looking for new ways to obtain success, you can look to today’s successful small businesses for guidance. Read about Hillcrest Media Group to get started. What is Hillcrest Media Group? Hillcrest Media Group is a publishing company that offers…