Myths About HIPAA: Why You Need a Qualified Medical Answering Service
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Myths About HIPAA: Why You Need a Qualified Medical Answering Service

The Health Insurance Portability and Accountability Act, or HIPAA, was passed so that patients could rest assured that their medical records remained confidential. If you work in a medical office or hospital, HIPAA regulations require that you provide your patients with secure messaging and phone services. If you are unclear on how HIPAA affects your…

Look at the Financial Benefits of an Answering Service
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Look at the Financial Benefits of an Answering Service

As a business owner, it is important to find ways to reduce your operating expenses. If you are looking for a simple way to streamline your customer relations, while also saving money, consider hiring a call answering service. Your call answering service can take the place of a live receptionist, which will save you on…

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Learn the Hidden Costs of Hiring an Office Receptionist

An office receptionist can serve as the public face of your organization. In fact, your receptionist will be one of the first staff members to talk with a potential client or business partner. Rather than hiring a live receptionist for your company, however, consider cutting costs by working with a call center that offers receptionist…