Outstanding Live Chat is the one of bests way to keep existing customers happy and to earn new business. It’s about more than just treating your customers well – it’s about your bottom line, too.

U.S.-based agents with English and Spanish support
The most advanced website doesn’t replace a real person when you need help. Our team is based in Tucson, Arizona, and they provide helpful service 24/7.

Superior customer service
Sometimes customers would rather ask a quick question rather than call customer service. Make sure your visitors can chat with someone who can help. Our agents are carefully trained problem-solvers who understand your business and provide solutions that keep your customers satisfied.

Customers want support now
You may already have an excellent team in your office. But they are already busy doing other work, our agents are the solution. We can supplement your existing capabilities, ensuring that your customers never have to wait when they have a question.

man at computer wearing headset

Custom Pricing

Answering services are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.

After-hours service chat management for prompt, 24/7 response to emergency service requests
  • Chats per month: 130 during peak summer months
  • Monthly coverage: 540 hours
  • Average monthly invoice: $625
24/7 Chat Support
  • Chats per month: 120
  • Monthly coverage: 720 hours
  • Average monthly invoice: $485
24/7 chat services for two different locations. Collect visitor information, and enter tickets for support team for follow-up
  • Calls per month: 1000-1200
  • Monthly coverage: 720 hours
  • Average monthly invoice: $4,250
24/7 chat support. Answer FAQs, research order status. Help with general questions about products
  • Chats per month: 350
  • Monthly coverage: 720 hours
  • Average monthly invoice: $1350
Chat with visitors to the State of Arizona Website, answer questions regarding visiting AZ
  • Chats per month: 300
  • Monthly coverage: 720 hours
  • Average monthly invoice: $975
Answer FAQs, collect sales inquiries
  • Chats per month: 200-250
  • Monthly coverage: 540 hours
  • Average monthly invoice: $785

Get the most out of our service

Insightful articles to help you maximize productivity for your business