Our receptionists act as an extension of your team, we will answer your calls, take a message or transfer callers to your staff seamlessly. With Contact One, your phone is always answered by a friendly, knowledgeable person, whether you take the call or we do.

Screening and forwarding calls

You can go anywhere, do anything and still never miss a valuable customer call. We screen calls and take messages, or we can forward a call to your home or mobile phone according to your instructions. Our agents are also trained to answer basic customer inquiries, so you can focus on growing your business while we focus on taking calls.

Serving customers

When a customer calls, they have a question or a problem; we can assist with both. Our agents are trained to understand your business, so they can successfully manage calls on your behalf. Consider us a remote extension of your team that you can rely on to represent your company in the same way you would.

24/7/365 service

In today’s lightning-fast world, none of us can afford to lose a customer because we didn’t answer the phone. Our receptionists are available 24/7, so your customers will never be greeted by endless rings, a recorded message, or busy signal. Even when you’re out of the office, your phones will be answered by professional, competent agents.

Custom Pricing

Answering services are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.

24/7 receptionist services for two different locations. Appointment booking and rescheduling, message taking, call forwarding
  • Calls per month: 1000-1200
  • Monthly coverage: 510 hours
  • Average monthly invoice: $4,750
Schedule management, relaying sales calls, message taking and call forwarding during overflow periods and while all staff are in the field
  • Calls per month: 200-250
  • Monthly coverage: 170 hours
  • Average monthly invoice: $580
After hours and weekends call management: Message taking and call forwarding to on-call attorney
  • Calls per month: 120
  • Monthly coverage: 90 hours
  • Average monthly invoice: $185
Full-time receptionist services: schedule management, appointment booking, call forwarding and message taking
  • Calls per month: 500+
  • Monthly coverage: 410 hours
  • Average monthly invoice: $2400
Call and schedule management, including appointment setting, when in-house team is unavailable
  • Monthly Coverage: 200 hours
  • Calls per month: 300
  • Average monthly invoice: $875
After-hours and overflow service call management for prompt, 24/7/365 response to emergency service requests
  • Calls per month: 330 during peak summer months
  • Monthly coverage: 220 hours
  • Average monthly invoice: \$625
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