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Small Business Success Story: Hillcrest Media Group

Some businesses go with the flow. Others create their own flow. If your small business is looking for new ways to obtain success, you can look to today’s successful small businesses for guidance. Read about Hillcrest Media Group to get started. What is Hillcrest Media Group? Hillcrest Media Group is a publishing company that offers […]

Customer Service Don’ts for E-Commerce

E-commerce makes it easy for customers to get what they want, when they want it! This technology also helps businesses reach out to more customers in more places. Make the most of your e-commerce by learning about these customer service don’ts: Not Keeping Your PromisesIt is easy to attract customers with promises of free shipping, […]

Knowing When It’s Time to Hire

How many employees does your business need? The answer depends on a number of factors, including what kind of work you do and what plans you have for the future! Providing the best products and customer service will help you find success, and this guide can help you see if new employees will let you […]

Keeping Customers Happy During the Holidays

The holiday season is coming up! Your customers are shopping for gifts, making this season one of the busiest of the entire year. If your business is not prepared for this season, you can miss out on sales and possibly drive customers away. Follow these tips to keep customers happy during the upcoming holiday season. […]

The Importance of Leaving No Call Unanswered

In the business world, customer service is essential to your company’s success. It is important to give your customers easy access to help when they need it. Keep reading to find out why you should improve your call centers to ensure that every call is answered. Dealing with Customer Complaints If a customer is upset […]

Small Business Success Story: GasBuddy.com

Owning a small business requires a lot of time, dedication, and foresight. If you want to learn how to grow your small business, it is helpful to look toward other companies that have found success. Keep reading to find out how GasBuddy.com started out as an idea and managed to explode into a hugely successful […]