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As a small business owner, it is up to you to find new strategies for growing your business. Whether you are just starting out or looking for new ways to achieve success, it is important to consider how customer service plays a role in your future.

Use the following resources to learn more about complying with HIPAA regulations and delivering excellent customer service. With the answering services of Contact One Call Center, you can offer friendly and reliable customer support. Contact us at (800) 278-3347 to learn more today.

In the information age, accessibility is one of the most important factors that customers look for in a company. When you and your employees do not pick up the phone, you are dampening your customer service and potentially losing some clients.

When looking for a call center it is important to consider the type of service you need. There are  three types of basic call centers and having some knowledge about what service(s) each call center provides will help you choose the right one. They all answer calls, can take messages, orders, offer technical support, set […]

I’ve talked about Customer Service Philosophy before, and I would like to expand on my thoughts.  I believe the heart of small business thrives on the idea that good service, for most businesses,starts with a plan.

Excellent customer service is crucial to your business’ bottom line. Top-notch support captures new business and keeps valuable customers coming back to you.