Regardless  if it’s business or social, the things you do to make a good first impression are the same. Here are some tips to assist you in leaving a good impression every time you meet someone new. These tips can be utilized face-to-face, on the phone or over the internet.

I had two horrific customer service experiences today. I’m in the process of planning transportation for a friend that is coming in from out-of-town. I was gathering information on bus/shuttle service and car rental services near the airport. My first failed customer service experience was calling a major transportation that promptly greeted me with a…