There is nothing more frustrating than receiving bad customer service from a business. Bad service can range from being kept on hold for long amounts of time, to verbally insulting the customer. Such practices can make a customer feel unimportant, ignored, and angry. The results of an upset customer can be detrimental to a business’s…
A doctor’s answering service is a patients first point of contact after hours. The office manager is most often tasked with evaluating the answering service and they need to find a balance between quality and price. For the doctor, it is most important that they receive timely and accurate messages.
If you are looking for a Live Chat Support Service, you have found the right place. We use Bold Chat software to greet our client’s website visitors in the same way a small business would use an answering service to handle after hour calls.
What is your customer service philosophy? Contact One’s philosophy is enhancing the customer experience with great service.
You may be surprised by the different ways an answering service can help you small business.
Contact One continues to maintain a high rating from the BBB
live answering service and receptionist continues to be the preferred option for customers
No one likes to wait on hold, but there are times when a business has more callers that staff to handle those calls.