LaMonte Hunley
“The accuracy of the information we receive is exceptional. It helps to make us look our best.”
“The accuracy of the information we receive is exceptional. It helps to make us look our best.”
More business owners are seeing the value of contracting the services of a call center rather than handling and managing the calls by themselves. This causes a growing demand for answering services. If you’re running a call center, it’s crucial to find the best agents out there. The quality of their services can make a…
Most industries have the traditional impression that an answering service just takes messages on their clients’ behalf. Though they certainly can provide quality message taking, they can provide provide plenty of other services, too. An answering service can benefit your business no matter what industry you specialize in. Read on to learn the “whats,” “wheres,”…
Excellent customer service is everything. It can turn first-time customers into loyal ones. What is customer service? Customer service refers to the entire process of making your customers feel valued. Superb customer service begins with that genuine desire to delight your customers. Customer Service in Phone Conversations Phone interactions can be tricky as customers can’t…
Many people turn to the Internet when dealing with legal issues with which they do not have much experience. Many of these people end up finding an attorney through their Internet searches, making it important for all attorneys to build a strong online presence featuring excellent customer service. Use this guide to improve your contact…
A virtual receptionist is a person employed to answer phone calls and manage with clients or customer concerns. The term “virtual” is used because the receptionist works remotely, either from the answering service provider’s office, or from the comfort of their own home. Although they work remotely, virtual receptionists are specially trained to handle client…
Entrepreneurs have great ideas for products and services, but it can be intimidating to start a new venture. Once that small business launches, that entrepreneur hopes that it will be successful. Though there isn’t a defined road map for running a successful business, there are some factors that should be considered while trying to get…