LaMonte Hunley
“The accuracy of the information we receive is exceptional. It helps to make us look our best.”
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Medical Answering Services for Better Communication
Lasting patient-doctor relationships rely on continuous communication—one that isn’t confined within business hours. However, if you have a growing number of patients, it can be a challenge to juggle your medical practice and maintaining that communication with your patients. This is where a medical answering service can be of great help. What’s a medical answering…
James Nunn, DVM
“Contact One always helps us get the job done with courtesy and attention to our needs and the needs of our customers.”
The Role of a Virtual Receptionist
A virtual receptionist is a person employed to answer phone calls and manage with clients or customer concerns. The term “virtual” is used because the receptionist works remotely, either from the answering service provider’s office, or from the comfort of their own home. Although they work remotely, virtual receptionists are specially trained to handle client…
Does Your Office Really Need a Receptionist?
If you have been considering the idea of hiring a receptionist for your business, you may have thought of many advantages. However, an answering service can offer better customer service, alert management to any pressing business, and take calls at any time of day or night. Keep reading to see why your office really does…
How much does a virtual receptionist cost?
How much does a virtual receptionist cost? Virtual Receptionist service costs about $4 per hour. About 75% less than hiring an employee at $12 per hour. Additionally, businesses save money because they don’t have to manage or pay employee taxes or benefits on the service. What can a virtual receptionist do for my business? A…
Live Chat that Isn’t Live Isn’t Live Chat!
As more businesses create more attractive and easy-to-use websites, they are also looking to provide new forms of customer service. Live chat provides a simple and effective way for companies to interact with customers and improve their experience with products and services. Learn the difference between automated live chat and real live chat before enhancing your website:…