Customer Service Secrets from Richard Branson

If you want to increase your business’s revenue and expand your client base, one of the best ways to do so is to improve your customers’ experience. You must provide an excellent service or an excellent product, but what will set your business apart is an attention to detail and customer satisfaction.

In this video, Sir Richard Branson, the founder of successful Virgin Airlines, shares some tips for creating an excellent customer service experience. Watch to learn how to successfully manage your social media presence and how to build a team that will help build your brand.

One of the best ways to enhance your customers’ experience is to make sure that a live person answers the phone each time they call for information. If you have a small staff, an answering service can help ensure that your customers don’t get frustrated with robotic menus and voicemail messages. Call Contact One Call Center today at 1-800-278-3347 to learn more.