Blog

Recently, I was in the market to replace the cushions for my patio furniture. I thought this would be a straight forward project, it turned out to be a great lesson in the importance of customer service.

A doctor’s answering service is a patients first point of contact after hours. The office manager is most often tasked with evaluating the answering service and they need to find a balance between quality and price.  For the doctor, it is most important that they receive timely and accurate messages.

If you are looking for a Live Chat Support Service, you have found the right place.  We use Bold Chat software to greet our client’s website visitors in the same way a small business would use an answering service to handle after hour calls.  

What is your customer service philosophy? Contact One’s philosophy is enhancing the customer experience with great service.

The most common business disasters are

Giving great customer service is, as we all know, very important for small businesses.  What about getting great customer service?