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In today’s global economy, businesses must be ready to answer calls and provide customer support, at any time of the day or night. To serve your customers living in different time zones, consider setting up after hours support for your business. A live answering service will take calls, even when your normal operating hours are […]

As a business owner, it is important to find ways to reduce your operating expenses. If you are looking for a simple way to streamline your customer relations, while also saving money, consider hiring a call answering service. Your call answering service can take the place of a live receptionist, which will save you on […]

At Contact One, we provide answering services to a wide variety of businesses and industries. If you are having trouble keeping up with your company’s daily call volume, you can rely on us to answer your phones and provide your customers with friendly and informative services. In fact, there are many different types of businesses […]

An office receptionist can serve as the public face of your organization. In fact, your receptionist will be one of the first staff members to talk with a potential client or business partner. Rather than hiring a live receptionist for your company, however, consider cutting costs by working with a call center that offers receptionist […]

The primary goal of your medical office is to provide your patients with the best available care. To ensure that your patients are able to easily access their information, book appointments, and speak with practitioners after business hours, you may want to hire a medical answering service to take your calls. Here is a closer […]

Despite your best efforts to provide your customers with fantastic products and services, it is impossible to completely avoid customer complaints. By hiring an experienced call center to handle your customer’s inquiries, you will be able to address their concerns in a professional and timely manner. To help you anticipate some of your customer’s concerns, […]