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An answering service can benefit your business no matter what industry you specialize in. Answering service companies like Contact One can take your calls in place of a receptionist, handle calls from your customers after hours, and handle call overflow during your company’s peak hours. Hiring a call answering service like this is a good […]

If you are contemplating starting your own business, you will need to plan out your strategy carefully. From writing up a business plan to hiring an answering service to take your calls, there are many aspects that must be in place before you can open your doors. To help you prepare for your upcoming business […]

The Health Insurance Portability and Accountability Act, or HIPAA, was passed so that patients could rest assured that their medical records remained confidential. If you work in a medical office or hospital, HIPAA regulations require that you provide your patients with secure messaging and phone services. If you are unclear on how HIPAA affects your […]

In today’s global economy, businesses must be ready to answer calls and provide customer support, at any time of the day or night. To serve your customers living in different time zones, consider setting up after hours support for your business. A live answering service will take calls, even when your normal operating hours are […]

As a business owner, it is important to find ways to reduce your operating expenses. If you are looking for a simple way to streamline your customer relations, while also saving money, consider hiring a call answering service. Your call answering service can take the place of a live receptionist, which will save you on […]

At Contact One, we provide answering services to a wide variety of businesses and industries. If you are having trouble keeping up with your company’s daily call volume, you can rely on us to answer your phones and provide your customers with friendly and informative services. In fact, there are many different types of businesses […]