Phone Etiquette 101

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Speaking on the phone is a great way to interact with clients in any type of business. Using proper phone etiquette can help build a strengthen relationships with current and potential clients.

You can learn more about proper phone etiquette by watching this video. As you will see, elements such as volume, speed, and articulation are essential for providing the best communication through the phone. If untrained, people may tend speak too loudly, speak too quickly, and not enunciate their words while on the phone. That is why working with a trusted call center is such a great idea!

Contact One Call Center can help you reach out to your customers through the phone. Learn more about our answering services and after hours support by calling us at 1-800-278-3347.

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