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Every company wants to succeed. But not every company is prepared for the new responsibilities that arise when a company finds success. Growing companies can utilize answering services to help them handle the new responsibilities. Find out if your company can use this help by looking for these signs: You’re Running Out of Room One of the […]

Many companies use appointment or reservation setting services to speed up the process for customers. But when business shuts down for the day, these services also shut down. Contact One Call Center offers appointment setting services to help businesses and customers during the appointment setting process: Integrate With Your Current System If your business already has an […]

No matter what products or services your company offers, it is important to provide excellent customer service. Customers want to feel a connection and if that connection is not there, they will find it somewhere else. Stay on top of your customer service game by following these trends: Self-Service An overwhelming number of today’s consumers are […]

Have you enjoyed our recent blog posts? If you are looking for more customer service and small business tips, then head to these websites. To get help managing your phone calls, appointments, orders, and more, get in touch with Contact One Call Center at (800) 278-3347. This post on FutureSimple.com shares five ways to provide great customer […]

Starting a business is a life-changing event that can either bolster or hinder your financial and professional success. Many would-be entrepreneurs have a great idea for a product or service, but become intimidated or uncertain of the details needed to launch their new venture. If you are considering starting your own business, then review these […]

Hiring customer service representatives means looking for personalities that will shine on the phone. If you are looking to recruit new hires for your customer service team, then consider the following four traits: A Positive Attitude Some people will always think the glass is half empty. In customer service, you want to lean toward candidates who […]