James Nunn, DVM
“Contact One always helps us get the job done with courtesy and attention to our needs and the needs of our customers.”
“Contact One always helps us get the job done with courtesy and attention to our needs and the needs of our customers.”
Many business owners shy away from using an answering service due to the initial cost it entails. However, this cost pays itself repeatedly. Here are the different ways on how a call center can help your business save money: It eliminates training costs. Hiring a new employee is not cheap. Small businesses usually spend about…
Lasting patient-doctor relationships rely on continuous communication—one that isn’t confined within business hours. However, if you have a growing number of patients, it can be a challenge to juggle your medical practice and maintaining that communication with your patients. This is where a medical answering service can be of great help. What’s a medical answering…
Customers expect to be taken care of and treated with respect and dignity when they call a customer service representative. A quality customer service professional will handle customers’ problems in a timely and respectable fashion. Your customer service department may also notice which types of issues tend to pop up most frequently. Here is a…
If you have been considering the idea of hiring a receptionist for your business, you may have thought of many advantages. However, an answering service can offer better customer service, alert management to any pressing business, and take calls at any time of day or night. Keep reading to see why your office really does…
A great business model, wonderful products, and excellent customer service create the perfect combination for a successful small business. Read on to see how this combination worked for Chris Zane and Zane’s Cycles in Connecticut. What is Zane’s Cycles? Zane’s Cycles is an incredibly popular bicycle store located in Branford, Connecticut. Opened in 1981, Zane’s…
More business owners are seeing the value of contracting the services of a call center rather than handling and managing the calls by themselves. This causes a growing demand for answering services. If you’re running a call center, it’s crucial to find the best agents out there. The quality of their services can make a…