Why People Don’t Want to Leave Voicemails
As technology advances, it changes the entire dynamic of our society and culture. Thanks to the surge in texting with mobile phones and the disappearance of landlines, people are much less inclined to leave voicemails. Some people even experience anxiety when they have to leave a voicemail, especially in a professional setting. Here’s a closer look at why people don’t want to leave voicemails.
Texting
It’s not always easy to listen to a voicemail while you’ve got something else going on, which is in stark contrast to text messaging. As technology has evolved and text messaging has blown up, voicemails have become less and less popular. Many people prefer texting because it’s easier to multitask when texting than when leaving or listening to a voicemail. Texts will also leave you with a transcribed copy of the point of the message, so you don’t have to rely on your memory after reviewing the information.
Declining Landlines
With the ever-growing boom of mobile phones, we have seen a steady and rapid decline in the use of landlines. When you send out a call from your landline and the other person doesn’t pick up, a voicemail is your only option to get your message across. In today’s society, many people will make calls from their mobile phones and then follow up with a text message instead of leaving a voicemail.
Anxiety
Technology has been growing so rapidly that some people aren’t very experienced in leaving voicemails. This can lead to anxiety, which can convolute the message you’re trying to leave.
Contact One is a call center serving Dallas that specializes in after-hours support and secure messaging. Please do not hesitate to give us a call at 1 (800) 278-3347 or head over to our website to find out how we can help you today.





More and more
When a business owner launches a company, he or she hopes that it will be successful. People are not always prepared for 
Without good
Not everyone is cut out for a job in customer service. It is very important to take your time hiring people who can handle dealing directly with your customers. You might want to ask some practice questions during the interview that help you determine how a candidate will react in certain customer service situations. You should also work with new hires until you are sure they are ready to interact with customers.
Customers get very frustrated when they cannot reach a company when they want to talk to someone. If you want to optimize the potential of your customer service, you have to find ways to make your company more available to the public. Whether you work with an answering service or hire more customer service representatives, expanding your reachability will vastly improve the way your customers view your company.