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Blog | Customer Service | Professional Services | Small Business | Tourism/Hospitality

Types of Call Centers

2012-06-19

When looking for a call center it is important to consider the type of service you need. There are  three types of basic call centers and having some knowledge about what service(s) each call center provides will help you choose the right one. They all answer calls, can take messages, orders, offer technical support, set…

Read More Types of Call CentersContinue

Blog | Customer Service | Marketing and Sales | Small Business | Tourism/Hospitality

Call Center vs Contact Center

2011-03-16

What is the real difference between a Call Center and Contact Center?

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