Medical Answering Service in Portland

Rely on Contact One’s HIPAA-compliant call center in Portland, tailored for healthcare providers of all sizes.

24/7/365 availability

Our medical answering service in Portland ensures 24/7 access for patients to set appointments or make reservations via our round-the-clock appointment-setting service. In critical situations, like labor and delivery, our sophisticated on-call and call-forwarding schedules connect emergent patients with designated healthcare providers.

HIPPA-compliant technology and practices

Security is our priority. Our call center and medical answering services in Portland strictly adhere to HIPAA regulations, safeguarding protected health information with robust technology and practices that prioritize confidentiality.

Decades of experience serving practices of all kinds

Choose Contact One with confidence. With decades of experience, we serve a diverse range of healthcare practices in Portland and beyond. Chiropractors, OB/GYN specialists, psychiatrists, primary care physicians, and more trust us for round-the-clock patient service.

Custom Pricing

Our medical answering services in Phoenix are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.

After-hours and weekend call management, complex on-call schedule and call processing protocol, secure HIPAA-compliant instant messaging platform for patient information
  • Calls per month: 1500+
  • Monthly coverage: 600 hours
  • Average monthly invoice: $4300
  • Cost per physician: $140
After-hours patient calls, relaying urgent matters to on-call doctor via HIPAA-compliant instant message
  • Calls per month: 180
  • Monthly coverage: 130 hours
  • Average monthly invoice: $420
Collect caller data for medical team to access in real-time through online portal
  • Calls per month: 1000+
  • Monthly coverage: 425 hours
  • Average monthly invoice: $3,200
After-hours and weekend coverage, relaying calls to on-call doctor via secure instant message
  • Monthly coverage: 325 hours
  • Average monthly invoice: $1150
Overflow and after-hours appointment setting to supplement in-house staff capacity
  • Calls per month: 150
  • Monthly coverage: 120 hours
  • Average monthly invoice: $349
Full-time receptionist services: schedule management, appointment booking, call forwarding and message taking
  • Calls per month: 500+
  • Monthly coverage: 410 hours
  • Average monthly invoice: $2400
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