Los Angeles Call Center and Appointment Setting by Contact One

Tailored Call Center Services for Los Angeles Enterprises

Elevate your business with our dedicated Call Center Services in Los Angeles, meticulously designed to meet the unique demands of the local market. Discover how we stand out, providing seamless human interaction that leaves a lasting impression on your customers in the City of Angels.

Seamlessly Integrated Excellence

At Contact One, we understand the critical importance of a flawless customer experience. Our Los Angeles-based call center seamlessly integrates with your team, offering top-notch virtual receptionist services that go beyond conventional call handling. Our skilled professionals specialize in comprehensive Call Center Services, becoming an extension of your in-house team with the added benefit of 24/7 availability.

Accurate Assistance, Every Interaction

Entrusting us with your customer interactions means entrusting us with your brand. Our agents undergo rigorous training to ensure precise and efficient call handling. Whether it’s call screening, message taking, or addressing inquiries, our aim is to deliver accurate and valuable information to your Los Angeles customers through our specialized Call Center Services.

Tailored Solutions for Los Angeles’ Diversity

Los Angeles pulsates with its own unique energy, and we respect the dynamism of its business landscape. Our Call Center Services in Los Angeles are carefully tailored to align with the diverse needs of local enterprises. We understand the city’s dynamics and craft solutions that cater to your specific requirements, contributing to the satisfaction of your Angelino clientele.

A Legacy of Excellence

With a legacy spanning over 30 years, we have been at the forefront of providing exceptional Call Center Services. Since our establishment in 1980, we have evolved while maintaining our commitment to a human-centric, friendly response. Our Los Angeles-based Call Center upholds this legacy of excellence, enhancing your customer service capabilities with specialized Call Center Services tailored for the City of Angels.

Services We Offer

Virtual Receptionist Services

  • Screen and Forward Calls
  • Take Messages
  • Answer Basic Questions
  • 24/7 Availability

Frees you up to run your business

Appointment Setting

  • 24/7 Reservation Setting
  • Calendar/Reservation Software integration

Never miss an opportunity

Medical Answering Service

  • HIPAA-compliant call processing and instant messaging protocols
  • After-hours, weekends, and overflow call screening and forwarding, and appointment booking
  • Complex on-call schedule management and call processing protocol
  • Services for sole practitioners, small medical practices, and multi-physician health networks

Healthcare-specific, HIPAA-compliant patient service solutions

Answering Service/Call Center Support

  • US-based agents
  • 24/7 customer service support
  • English and Spanish language capabilities

Superior customer service

Live Chat Support

  • US-based agents
  • Superior chat support
  • Customer support now

Support on demand

Custom Pricing

Answering services and virtual receptionists in Phoenix are not one-size-fits-all. Whatever your industry or the size of your business, Contact One can develop a cost-effective solution for your customer service needs.

24/7 service call management, relaying service requests via text message
  • Calls per month: 50
  • Monthly coverage: 60 hours
  • Average monthly invoice: $120
After hours and weekends call management: Message taking and call forwarding to on-call attorney
  • Calls per month: 120
  • Monthly coverage: 90 hours
  • Average monthly invoice: $185
After-hours and weekend call management, complex on-call schedule and call processing protocol, secure HIPAA-compliant instant messaging platform for patient information
  • Calls per month: 1500+
  • Monthly coverage: 600 hours
  • Average monthly invoice: $4300
  • Cost per physician: $140
After-hours and weekend coverage, relaying calls to on-call doctor via secure instant message
  • Monthly coverage: 325 hours
  • Average monthly invoice: $1150
  • Calls per month: 220-280
  • Monthly coverage: 180 hours
  • Average monthly invoice: $685
Call and schedule management, including appointment setting, when in-house team is unavailable
  • Monthly Coverage: 200 hours
  • Calls per month: 300
  • Average monthly invoice: $875
  • Calls per month: 400
  • Monthly coverage: 320 hours
  • Average monthly invoice: $2300
24/7 receptionist services for two different locations. Appointment booking and rescheduling, message taking, call forwarding
  • Calls per month: 1000-1200
  • Monthly coverage: 510 hours
  • Average monthly invoice: $4,750