New York City Answering Service

a professional Tucson office at night, with a live receptionist handling an after-hours client call.

Answering Services in New York, New York

In a city where timing is everything, missed calls can mean missed opportunities. Contact One offers professional answering services in New York, NY, tailored to help businesses stay connected 24/7. From medical practices in Manhattan to law firms in Brooklyn and creative agencies in SoHo, our experienced operators provide live answering, appointment scheduling, and personalized call handling—day or night.

We also proudly offer AI-powered services to help busy New York businesses operate more efficiently, including AI Answering Service, AI Chat Service, and AI Scheduling Assistant solutions.

Why Choose Contact One’s New York Answering Services?

Bilingual Support: Our team provides seamless communication in both English and Spanish.

Appointment Scheduling & Call Screening: Reduce administrative burdens while improving customer service.

Customized Call Handling: Tailored solutions that fit the unique needs of your business.

24/7 Live Answering: Never miss an important call, even after hours.

HIPAA-Compliant Services: Secure and confidential call handling for medical professionals.

Industries We Serve in Denver

Medical & Healthcare Answering Services
New York’s medical providers trust Contact One’s HIPAA-compliant answering services to manage after-hours calls, coordinate patient scheduling, and ensure a professional, compassionate experience at every touchpoint.

Legal Answering Services
From solo attorneys to large firms, our legal answering services support law offices across the five boroughs by answering urgent calls, scheduling consultations, and routing messages accurately—even after business hours.

Small Business & Corporate Call Support
Whether you’re in retail, marketing, or tech, our New York answering service ensures you never miss a lead. With our AI Customer Service Software, you can even automate frequent client questions while keeping service levels high.

E-Commerce & Customer Service Support
Our AI Chat Service and live support help fast-growing NYC businesses manage high volumes of inquiries across multiple platforms—boosting conversions and brand trust.

Local Answering Services in New York with National Capability

At Contact One, we deliver the personal touch of a local provider with the infrastructure of a nationwide partner. Our operators are trained to understand your industry and your audience—whether you're serving the Upper East Side or customers across the country.