How much does a virtual receptionist cost?

How much does a virtual receptionist cost?

Appoinment Setting/ Favorites/ Receptionist Services/ Small Business

How much does a virtual receptionist cost?

Virtual Receptionist service costs about $4 per hour. About 75% less than hiring an employee at $12 per hour.  Additionally, businesses save money because they don’t have to manage or pay employee taxes or benefits on the service.

What can a virtual receptionist do for my business?

A virtual receptionist can manage a calendar for service providers, take messages and provide general customer support.  Law offices, Chriropratcors and other types of businesses can benefit from having extended support hours, thereby improving the opportunity to gain more customers.

How does a virtual receptionist service work?

A business hires a type of contact center that specializes in helping small businesses. The business owner gives the provider instructions on how to handle calls and access to an online calendar or CRM. This would be the same type of training one would give an employee working directly for the company. The process can be personalized to the business owner’s needs.

How does a virtual receptionist benefit a company?

The many benefits of hiring a virtual receptionist. One, a small business can reduce costs. Two, the company can use the extra support to raise productivity with the inhouse team.  Three, Virtual receptionist work in teams, so there is always someone available to handle customer questions or book appointments.

Can a virtual receptionist handle emails or chat?

Yes, a virtual receptionist can respond to email or chat. The small business owner can customize the experience to meet there clients’ needs.

 Is a virtual receptionist service the same as an answering service?

A virtual receptionist is similar to an answering service but can handle more complex support calls. Most answering services will take a message and send the information off to on-call staff after hours. A virtual reception, on the other hand, acts as an extension of the team. Typically the caller will not know the difference from someone in the office or vice versa.

Where can I find information about Virtual Receptionist services?

You can find out more about our virtual receptionist service by calling Contact One today. We will provide you with a personalized quote with all the details you need for your business.

Answering Services for Salons and Spas

Answering Services for Salons and Spas

Answering Service / Call Center Support/ Appoinment Setting/ Blog/ Small Business

Salons and spas are generally perceived as places for relaxation, pampering, and de-stressing. Such places are designed carefully to create that ambiance. Your effort though of creating a relaxing place for your customers can be easily tampered by a busy phone system. If you’re experiencing this problem right now, it’s time to consider the services of a virtual receptionist.

How a Virtual Receptionist Can Benefit Salons and Spas

Professional and prompt handling of your customers’ calls

This is one of the biggest advantages of contracting the services of a virtual receptionist. Whether it’s scheduling appointments or providing customer service, a virtual receptionist can do it professionally.

Improvement in your productivity

Virtual receptionists who are trained specifically in this industry are expected to remember and handle effortlessly the salon/spa’s marketing promotions. If you contract answering services from a reputable company, you can expect your virtual receptionist to be adept at communicating to your customers the associated policies of such promotions. They know how to positively offer alternative solutions to your customers if such promotions do not apply to them. This can be a huge help in your business. The less time you spend in dealing with it, the more time you have in serving your clients in your salon/spa.

Simplification of your appointment book

It’s often tricky for a customer to reach their massage therapist as most salons and spas are comprised of independent entrepreneurs who just rent out a space or booth. This means that when a customer wants to contact his/her massage therapist, he/she has to call the company to reach him/her for an appointment. This process isn’t just an inconvenience on the client but also on the entrepreneur as this interrupts his/her ability to service his/her clients in the spa.

With a live answering service, all you need to have is a single phone number that you can advertise and the assigned virtual receptionist shall handle all of your staff’s appointment requests. Keep your salon or spa a haven for relaxation and de-stressing. Get an answering service for managing appointment requests and handling business calls.

Contact One in Tucson provides answering services you can rely on 24/7. Call us to find out how we can help you.