Overflow Call Center Services

Have your own, in-house call center that isn’t working to the potential you thought it had?

Do you find that special promotions or campaigns stretch your call center beyond its maximum effectiveness costing you business by dropping calls?

 

Do you have limited shifts in-house but want 24/7 service available?

 

We can handle all that for you. Our systems integrate smoothly with virtually all others allowing us to quickly and efficiently step in to the rescue when in-house call centers need some help. And with our agents working on your behalf, you’ll be confident that there will be no drop-off in the quality of the callers’ experiences.

 

We can provide:

 

  • Peak-hour overflow service to save you from lost calls
  • Special event, promotion, campaign relief to make sure all the advertising responses get a live, quality response, making the most of your marketing efforts
  • The quality service to extend your in-house call center service, seamlessly, into a 24/7/365 availability to your customers
  • Back-up for in-house centers suffering from personnel or equipment limitations
  • A myriad of other back-up services to maximize your effectiveness in customer interactions.

Call an advisor today; we’ll happily construct the right fit with your needs.

 

Toll Free: 1-888-237-4259